We want to help.  

LabArchives has excellent customer service and is glad to help. Our UVA team is also glad to help. Listed below are some links to documentation and web resources. 

Help Documentation

• View the help documentation and knowledgebase at LabArchives
• Download the LabArchives New User Start Guide (PDF) and Tips for Getting Started with LabArchives (PDF)
• Sign up for an instructional Webinar from LabArchives
• Watch the LabArchives tutorial videos on YouTube

Contact UVA LabArchives

For login or access issues, please contact the UVA LabArchives Service Team at LabArchives@virginia.edu.

Contact LabArchives

LabArchives provides direct support for UVA users who experience issues or have questions about functionality and features of the software.

For technical questions about the LabArchives platform and features, contact the LabArchives Support Center:

• Email: support@labarchives.com
• Phone: (800) 653-5016 (8:00am – 7:00pm CST, M-F)

Training Opportunities

See dates, schedule, recordings